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Clemens Bears of Germany since 1948 | teddy Bears and collectibles and soft toys | wholesale and retail

Shipping & Returns


Postage & Shipping

Clemens Bears love to travel together so here at Clemens Bears we are able to combine shipping on all purchases.   All of our bears are posted in a secure cardboard box and postage includes signature on delivery.  We also ship our beautiful bears internationally. All orders are shipped within 3 business days of receipt of order.

We offer:

Australian orders:    standard postage at $12.00 - delivery in 2-4 days time

Australian orders:    express postage at $25.00 - delivery next business day

international postage at $35.00 per shipment and express $35.00 per shipment


We do not accept orders from the UK as Clemens-Spieltiere has a UK distributor.


We hope that you adore our bears and products as much as we do and we are committed to assisting you in the event you are in any way dissatisfied with your purchase. If the bear, toy or product is in any defective or not as described we will offer a full refund. All that you need to do is contact us directly and mail the item back to us within 14 days of purchase.  If, for some reason, you have decided to change your mind with your purchase we are happy to arrange arrange a replacement within 7 days from the date of purchase.  Any items returned to us must be unused and and all tags must be intact. 


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